Conditions of Service
Operational terms, merchant obligations, transaction safety, and delivery protocols on AfriPiMall
These Conditions of Service define the technical, logistical, and financial standards maintained across the AfriPiMall marketplace network for all shoppers, merchants, and delivery partners.
1. Fulfillment & Dispatch Requirements
Merchants must process and dispatch confirmed customer orders within 48 to 72 business hours. Valid carrier tracking numbers must be updated directly via the Vendor Portal to allow customers real-time delivery monitoring.
2. Fair Pricing & Pi Coin Integrity
Vendors agree to maintain competitive, fair pricing aligned with community GCV standards. Any fraudulent price inflation, artificial stock manipulation, or deceptive promotions will result in immediate listing deactivation and account review.
3. Anti-Fraud & Account Protection
AfriPiMall implements real-time anti-fraud monitoring, velocity rate limiters on wallet recharges, and automated session invalidation. Users and vendors engaging in unauthorized scraping, spoofing, or credential stuffing will be permanently blacklisted.
